To access the new system, please visit: web.mygov.us. Please select the "Collaborator" button and log in to the system. You will be able to: apply for permits, view permit status, pay permit fees, and view inspection reports via this system.
If you need an inspection or require clarification regarding how to proceed, please call
972-412-6125 between 8:00 am and 6:00 pm Monday through Thursday.
Persons owning, maintaining, conducting, operating or engaging in a food service business in the City of Rowlett must obtain an annual food permit. A Certified Food Manager is required to be on site at all times of operation.
Permit fees are based upon the type of service establishment:
Construction and Equipment Standards (PDF)
House Bill 2878 was passed by the Texas State Legislature and is effective on September 1, 2023. Mobile Food Unit (MFU) operators will no longer be required to be permitted in each individual city within Dallas County. MFUs must obtain a permit from Dallas County Health and Human Services (DCHHS) Environmental Health. DCHHS will begin permitting mobile food units (MFUs) by appointment only. Any vendor seeking a permit must schedule an appointment.
A MFU permit issued by Dallas County is for Health and Safety inspection only. MFUs must comply with the Fire and Safety inspection requirements for the cities they plan to operate. MFUs must provide proof of completed Fire and Safety Inspection(s) at the time of inspection.
A MFU permit issued by Dallas County does not exempt MFUs from local municipal laws. All MFUs must comply with any applicable municipal zoning, parking, and/or other ordinances.
More information, including the application packet and fee schedule, is available here: DCHHS | Environmental Health Division (dallascounty.org)
Persons selling or publicly distributing food products for fundraisers, weekend events or evening events up to a maximum of three consecutive days must obtain a temporary food permit. Before completing a Temporary Event Application with this department, please visit the Special Events Website and apply for a Special Events Permit.
Temporary Event Application.pdf
Helpful Links:
Temporary and Special Event Food Safety Guidelines
The goal of the City of Rowlett public swimming pool inspection program is to ensure that all public and semi-public swimming pools maintain sanitary chemical balance and adhere to the Texas Pool Rules to minimize the likelihood of waterborne disease outbreaks and submersion injuries.
Each public and semi-public swimming pool and spa must obtain an annual permit to operate. The permit fee for each swimming pool, spa, or body of water is $250. All permits expire on March 1st.
No swimming pool or spa can open until a preopening inspection has been conducted and approved by an Environmental Health Specialist.
Please visit the Commercial Swimming Pools and Spas page for full details on how to obtain an annual permit.
All liquid waste transporters are required to be inspected and permitted prior to operating within the City of Rowlett. Please call 469 939-0840 to schedule an appointment.
Each massage establishment must obtain a valid permit to operate in the City of Rowlett. The annual permit fee for each establishment is $50. Each massage establishment must have a completed Massage Establishment Permit Application and associated fee submitted.
Please contact Community Development at 972-412-6125 for questions regarding the application process.