Request an Interlibrary Loan

You can now submit interlibrary loan requests online!

Click HERE to go to the Texas Group Catalog and follow the steps below:

  1. Enter your search terms and click “Search.”
  2. Click on the title you want.
  3. Click on “Request Item.”
  4. A new screen will appear: “Choose your home library.”
  5. Scroll down to or search for and select: “Rowlett Public Library”
  6. Click on “Continue.”
  7. Enter your library card number.
  8. Enter your PIN. Your PIN is a four-digit number you selected.
  9. Click “Log In.”
  10. Fill out the required fields including your email address. An email address is required to use this service.
  11. Click “Continue.”
  12. A request has been placed. You’re done!

To view the status of your ILL request, follow the steps below:

  1. Click HERE to go to the Texas Group Catalog
  2. Hover over “Texas Group Catalog” in the upper left corner and choose “My Requests.”
  3. Choose “Rowlett Public Library” as your home library.
  4. Click on “Continue.”
  5. Enter your library card number.
  6. Enter your PIN.
  7. Click “Log In”
  8. After signing in, you’ll see all your active requests and their statuses:
    • “New”- This is a new request.
    • “Pending”- Currently, the Texas Group Catalog software is sending requests to libraries on your behalf.
    • “Shipped”- The item is on its way to Rowlett for you!
    • “Received”- The item has been received by the Rowlett Public Library. Some processing will be required, then it will be ready to pick up. When it's ready for pick up, you'll get notified just like you get notified for all other holds.
    • “Returned”- The item has been sent back to the lender but has not been received yet.
      Not seeing your hold? When cancelled, a hold drops off your request list and an email is sent to the email address you provided with an explanation for the cancellation.
  9. If you have any questions about your ILL requests, feel free to contact us at 972-412-6161 or send an email to reference@rowlet.com