Water Service

Water Service

The City's water provider is the North Texas Municipal Water District(NTMWD). The NTMWD receives raw water supplies from Lavon Lake, Jim Chapman Lake, Lake Texoma, Lake Tawakoni and Lake Bonham. The District treats and distributes the water received from these water supplies to the City of Rowlett. The NTMWD can be contacted by phone at 972-442-5405.

For tips on how to use water wisely and more efficiently, visit Water IQ and enter your zip code.

Water and Irrigation Rates

Monthly Base Fees (Effective Oct. 1, 2023)

Meter Size
Base Fee (Monthly) Residential/Commercial
Less than one inch

$22.00 / $27.50

One inch

$45.00 / $45.93

One and a half inches

$65.00 / $65.00

Two inches

$80.00 / $80.00

Three inches

$150.83 / $150.83

Four inches

$200.00 / $200.00

Six inches

$400.00 / $400.00

Eight inches

$700.00 / $700.00

Volume Charges

The purpose of the tiered rate structure is to encourage conservation and discourage waste. The lower rate is designed to provide for basic household needs and provide a reasonable allowance for irrigation. The higher rates are intended to charge heavier users more to accommodate the additional costs associated with peak demand.

Residential Volume charges are:

  • Up to 3,000 gallons: $3.99 per 1,000 gallons
  • 3,000 to 15,000 gallons: $6.48 per 1,000 gallons
  • 15,001 and Above: $8.09 per 1,000 gallons

Commercial and Multi-family Volume charges are $6.48 per 1,000 gallons for all water used.


  • For more information on water fees or services, contact us at 972-412-6105 or by email.