News Flash

City News and Events

Posted on: November 2, 2023

Citizen Self Service Online Payment Portal Discontinued November 28

Paymentus logo, young man in a white t-shirt pointing at it.

Do you use our online Paymentus customer utility bill payment portal? If so, you can stop reading right now. You’re already one of the “In Crowd”.

If not, and you currently are using the Citizen Self Service portal, the City is undergoing a financial/utility billing system upgrade, and the Citizen Self Service payment method will be discontinued on November 28. Once this happens, all customer utility online payments will need to be made solely through our Paymentus utility customer payment portal.

So don’t wait until November 28 – join the Paymentus “In Crowd” today and avoid the last-minute stress when your payment is due. 

For those customers who don’t currently pay your bill online at all - we’d like to invite YOU to set up your Paymentus account, too! jStart enjoying benefits like… 
online payment convenience - no need to buy a stamp or hop in the car to drop off payments in person (not that we don’t enjoy visiting with you, but you know, you’re very busy – we get it)
  • no online payment fee
  • set up auto pay with debit card, credit card, or e-check
  • Paymentus also accepts PayPal, PayPal credit, Venmo, and Amazon pay!

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