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Utility Customer Service

Directions

Physical Address:

6602 Dalrock Road
Rowlett, TX 75089

Mailing Address:

P.O. Box 660054
Dallas, TX 75266-0054

Phone:

Fax:

972-412-6278

Link: Online Contact

844-238-8997 IVR

972-412-6201 After-hours Emergencies Only

Hours

Monday - Friday
7:30 AM - 5:30 PM

Staff
Name	Title	Email	Phone	Additional Phone
Swiere, Crystal	Revenue Manager		972-412-6130
LaGrone, Shauna	Utility Billing Supervisor		972-412-6106
Wilkerson, Nicole	Liens & Revenue Specialist		972-412-6176

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