If an item is lost, the fee charged is the price of the item that was lost or damaged plus a non-refundable $5 processing fee.
If a lost item is paid for then returned in good condition, the replacement cost will be refunded. The processing fee is not refundable.
If a returned item has been damaged, we will determine whether the item can be repaired or whether it must be replaced.
If it can be repaired, a fee to cover the repair costs will be charged. If it needs to be replaced, we’ll charge the price of the item plus a $5 processing fee.
We cannot accept purchased/used books to replace lost books.