FAQs • City of Rowlett • CivicEngage

What is the Application Review Process?: Applications are reviewed by the Human Resources department to ensure that the applicant meets the minimum qualifications of the job. Once it is determined that you meet the minimum qualifications, your application will be available to the hiring department for their review. The hiring department will then contact applicants whose background, experience, and education most closely match the needs of the department at that time.

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Human Resources

1. How do I apply for a position with the City of Rowlett?: You can apply for open positions by visiting our current job opportunities page and submitting an online application.

2. Can I submit a resume instead of completing the online job application?: No, we do not accept electronic resumes without an application. You can add a resume to an application if you wish, but you should always complete the application as if there were no resume attached.

3. What is the Application Review Process?: Applications are reviewed by the Human Resources department to ensure that the applicant meets the minimum qualifications of the job. Once it is determined that you meet the minimum qualifications, your application will be available to the hiring department for their review. The hiring department will then contact applicants whose background, experience, and education most closely match the needs of the department at that time.

4. How long does the recruitment process take?: Every recruitment is different; therefore, the process can range from a couple of weeks to a few months depending on the job classification and the complexity of the selection process.

5. How can I check on the status of my application?: To check on the status of your application, please visit GovernmentJobs.com and sign in to your account. Click on your name at the top right-hand corner of the screen and click on "Applications" to view the status of each application submitted. You may also contact the Human Resources department at 972-412-6197.

6. I am having problems with my application or my GovernmentJobs.com account. Who do I contact?: For assistance with your GovernmentJobs.com account, please contact our vendor, NEOGOV, at 1-877-204-4442.

7. What will happen if I’m selected for the position?: The hiring department will notify you that you have been selected for the position and that a representative from the Human Resources department will be in contact regarding pre-employment processes. Depending on the job, these processes may include a criminal history background check, driving record check, drug screen/physical, and polygraph/psychological evaluation.

8. I do not see the job that I’m interested in today. Does the City have more career opportunities?: You can only apply for positions that are currently open and posted; however, you are encouraged to fill out a job interest card. This feature provides you with the opportunity to select job categories that interest you, and you will receive an email notification when a job in one of your selected categories is available.