FAQs • City of Rowlett • CivicEngage

Does the City provide Financial Reports?: Monthly and annual financial reports may be found on the City's website at
http://tx-rowlett.civicplus.com/index.aspx?NID=26. For more information, please contact the Finance & Administration Department at 972-412-6128

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Finance

1. Where do I mail my ambulance payments?: You may mail your ambulance payment to: City of Rowlett, Emergency Ambulance Service, P.O. Box 180819, Dallas, Texas 75218

2. Does the City provide Financial Reports?: Monthly and annual financial reports may be found on the City's website at
http://tx-rowlett.civicplus.com/index.aspx?NID=26. For more information, please contact the Finance & Administration Department at 972-412-6128

3. How long does it take to get a lien released once its paid?: It takes 20-30 days for the City to get the original Release of Lien back in the mail from Dallas County.

4. What is the City's property tax rate?: The City of Rowlett's property tax rate is $0.747173 per $100 assessed valuation. For more information, please contact the Budget Office at 972-412-6128.

5. How do I contest the assessed valuation on my property?: Assessed valuations are provided by the Dallas Central Appraisal District or Rockwall Central Appraisal District depending upon where you live in Rowlett. In order to contest your appraisal, you must complete the following steps. 1. File a written protest. Protest filings will not be accepted by electronic communication (facsimile, email, etc.). A noice of protest is sufficient if it identifies the owner, the property that is the subject of the protest ad indicates that you are dissatisfied with a decision made by the appraisal district. 2. File your notice of protest by May 31 or no later than 30 days after the appraisal district mailed a notice of appraised value to you, whichever date is later. Note that it is 30 days after ailing the notice, not it receipt. If you live in Dallas County and wish to file a protest, the link for additional information is located here http://www.dallascad.org/Protest.aspx. If you life in Rockwall County and wish to file a protest, the link for additional information is located here.http://www.rockwallcad.com/forms.htm

6. Where can I find out more about the City's budget?: Copies of printed budget documents may be found at the Rowlett Public Library at 3900 Main Street; the City Secretary' Office at 4000 Main Street; or the City's website at www.rowlett.com. For more information, please contact the Budget Office at 972-412-6128.

7. If my property is located in Rockwall County, who do I remit my taxes to?: Dallas County Tax Office collets taxes for both Dallas County and Rockwall County properties located in Rowlett.

8. If my property is located in Dallas County who do I remit my taxes to?: Dallas County Tax office collects taxes for both Dallas County and Rockwall County properties.